Frequently Asked Questions

Everything you need to know about our Scandinavian-inspired collection.

What are your standard shipping times?

We offer carbon-neutral shipping on all orders. Domestic deliveries typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original packaging and unused condition. Please visit our Returns Portal to generate a prepaid shipping label.

Do your products come with a warranty?

Yes, all Nordik By Design furniture and home decor items are covered by a 12-month limited warranty against manufacturing defects to ensure the highest quality standards.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Sustainability is at our core. We prioritize FSC-certified wood, organic textiles, and recycled packaging materials to minimize our environmental footprint.

Can I track my order in real-time?

Once your order ships, you will receive a confirmation email with a tracking number and a link to our live tracking page to monitor your package's journey.